Fall for the Shade '22: The Perfect Length - Stiletto

Our best selling SBS Brush-On Nail Glue is included in all nail set purchases.

You will receive ONE bottle of nail glue per 5 sets unless otherwise stated in the product description.

Please refer to our Shipping Policy.

*Please send us an email BEFORE placing any Priority Mail Express orders*

IN STORE PICK UP POLICY

We occasionally allow in store pick up and will make this option available at checkout. All in store pick up orders must be picked up by the date and time in your in store pick up notification email. In the event your order has not picked up you will receive a ONE time shipping invoice that must be paid in full within 48 hours of receiving. Should your shipping invoice remain unpaid after 48 hours, your order will be cancelled and refunded in the form of a ShadedbyShanell GIFT CARD OR ShadedbyShanell STORE CREDIT. You will be notified via email of your cancellation and refund.

Please bring a VALID photo ID (Driver's License, Passport, or State ID) & confirmation email when picking up your order. Should you fail to provide a photo ID, your in store pick up order will be refunded to the payment method selected at checkout. No exceptions.

SHIPPING POLICY

All orders are available to ship within 1-2 business days, unless otherwise stated. Some orders will be shipped same day or within 2-3 business days during peak times (major holidays, etc). We currently ship with USPS and provide multiple shipping options* (We ship to all 51 states in the US, Mexico, & Canada).

Any orders placed on Friday, Saturday and|or Sunday or any U.S. national holiday, in addition to February 6th, will be shipped the next business day.

Though Priority Mail Express is available during checkout, we want to make sure we can fulfill your request as quickly as possible. If a rush order is needed, please send an email to: info@shadedbyshanell.com before placing your order. (Be sure to include: "Rush order" in the subject line) - we cannot guarantee all rush order requests will be honored due to demand and other circumstances. You should receive a response within a few hours; however, during peak times please give us up to 24 hours to respond. If a Priority Mail Express order is placed before emailing us and is not shipped by the time needed, you assume all responsibility for your package - no refunds or cancelations will be given.

ShadedbyShanell is not responsible for your package(s) once you receive your shipping confirmation email - this signifies your package(s) is in the possession of USPS. For any shipping questions, other than your tracking number, please contact USPS directly. If your package is lost|stolen, please contact USPS directly to file a claim. ShadedbyShanell will not contact USPS or shipping insurance partner, GUIDE, on your behalf. We will happily provide you with your tracking number and any additional information that is needed to file your claim. ShadedbyShanell is not responsible for mishandled packages (damaged|opened, etc.,) during transit. 

ShadedbyShanell is not responsible for incorrect address input during checkout. We will send your package to the address that was provided to us via your order. In the event your package is returned to us due to an incorrect address, we will send you an invoice for a re-shipment fee of $20 plus costs to reship your package. (These costs varies & are calculated by USPS.) If the invoice is not paid within 24 hours of being sent, your order will be cancelled and your refund will be issued in the form of a STORE CREDIT minus original shipping costs. Store credits expire one year from issue date. If a store credit is not available, you will receive your refund in the form of a ShadedbyShanell Gift Card that expires one year from issue date. If your order is delivered to the incorrect address, we do not assume the responsibility of contacting USPS or filing a claim. Please be sure to enter the correct address (apartment|unit number included - if applicable), during checkout.

Any packages returned to us without approval will be returned to sender and no refund will be issued.

Note: International orders may be required to pay sales tax, duty and|or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges will differ depending on the country and state of the shipping address. We strongly suggest contacting your local customs office if you are unsure of applicable taxes and customs fees. ShadedbyShanell is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

*Subject to change at anytime.

Due to the nature of our products, we are unable to accept returns. All sales are final & are unable to be refunded.

We are also unable to cancel any orders after they have been placed.

Any packages returned to us without approval will be returned to sender and no refund will be issued.

💅🏽 What Is The Vault?

The Vault is our archive of once-sold-out, high-demand press-on sets. These aren’t just “old designs”—they’re the ones that sold fast, turned heads, and left a legacy.

Unlike other brands, we don’t automatically restock. At ShadedbyShanell, restocks are earned, not expected. The Vault exists to collect your feedback, study what you love, and highlight styles that might deserve a return—if demand says so.

🎯 Why The Vault Exists:

1. We don’t chase trends—we create moments.

   Every SBS set is limited. If it’s in The Vault, it had its moment. Requests help us decide if it’s time for another one.

2. We hear you—but we move with purpose.

   Your requests shape the future—whether that’s a restock or a remix in a new collection.

3. No pressure. Just real feedback.

   If enough of you want it, we’ll consider it. If not? It stays retired.

📥 How To Request a Return:

1. Browse The Vault collection

2. Tap “Notify Me When Available” under the set you love

3. Enter your email to officially request a comeback

4. If it returns, you’ll get first dibs via email

🔒 What You Should Know:

• Not every set returns. Some designs can’t be recreated due to discontinued materials.

• Restocks are based on demand—not routine.

• Returns from The Vault are limited. If we bring it back, it won’t be available long.

• You’ll only hear from us if it’s relevant. No spam—just first-look access when the time is right.

🚚 Shipping & Rush Order Info:

If your requested item is restocked:

• Please allow up to 14 business days for your order to ship. These are made-to-order sets and require time to create with care.

• If you need rush processing, email us at info@shadedbyshanell.com before placing your order.

  → Use “Rush Order” in the subject line.

  → We’ll respond within a few hours—up to 24 hours during peak times.

Important:

• Please don't request rush processing on items that haven’t been restocked.

🖤 A Note from Shanell:

The Vault is more than a list of sold-out styles.

It’s a space for real favorites, real feedback, and real decisions.

If you want it back, say so. If not, we keep evolving. Either way—SBS doesn’t move on autopilot. We move on purpose.

All of our products are ready to ship, unless otherwise stated in the product title and listing. 

Bespoke products are made to order, exclusively for you. Most, if not, all of our bespoke products are limited edition and most likely will not be restocked.

Pre-order products are products that are in the process of being made but not yet completed. Due to limited availability of our products, we release our most popular or requested products for pre-order. (We also take many other factors into consideration such as any future holidays, seasons, etc., that the product is being released.) 

Some pre-order products will have a special pre-order price for a limited time. This information will be available in the product listing.

Bespoke products can take up to 3 weeks to ship, while pre-order products will vary. We provide estimated shipping dates in the product title & listings. Please keep in mind that the dates are estimated and not a guaranteed ship|delivery date. Due to planning pre-order releases, we typically get all pre-orders shipped before the estimated shipping date; however, some pre-orders could ship after said date. 

​Any items purchased with bespoke|pre-order products will be shipped together. If you would like to receive your products that are not bespoke or pre-order sooner than 3 weeks|the estimated shipping date, please place a separate order.

Please keep in mind that all sales are final. We will not issue refunds for any bespoke|pre-order products under any circumstance.

To apply your press-ons, we suggest:

1. Make sure your hands|nails are completely dry and clean.

2. Gently push back your cuticles with the wooden stick

3. File your natural nails, then buff your nail bed to remove shine

4. Clean your nails with the alcohol prep pad

5. Apply 1 coat of primer to your natural nail & allow to dry. (This step is optional, yet beneficial as primer ensures there are no oils, etc on your nails - helping them to last longer.)

6. Apply 1 coat of nail glue to your natural nail & another coat to the back of your press-on. Apply the press-on to your natural nail and hold it for about 15 seconds

If you are using adhesive tabs, please follow steps 1-3 then peel the adhesive tab from the plastic sheet and place on your natural nail, then apply your press-on.​

To remove your press-ons, we suggest:

1. Fill up a bowl with lukewarm or hot water, hand soap & olive oil. (You can also use Cuticle, Argan, or Grapeseed oil.)

2. TIP TO EXPEDITE THE PROCESS:

Rub olive, or any oil of your choice, over your cuticles before starting the soaking process.

3. Soak your nails for about 15 to 20 mins - timing will vary

4. Use cuticle pusher to loosen the nail.

5. Gently remove your press-ons as they start loosen

We’re excited to offer exclusive 1:1 virtual sessions to walk you through prepping, applying, and caring for your ShadedbyShanell press-ons. These sessions are hands-on, supportive, and designed to leave you confident and equipped!

Before booking, please review the full policy below:

📌 Booking Details

•Sessions must be booked during the checkout process when purchasing your 1:1 application.

•All sessions are final sale and non-refundable.

•This is a hands-on session—you’ll be expected to apply your press-ons during the session. Please come prepared with clean nails, your SBS Nail Kit, and your chosen SBS press-on set.

•Sessions are designed around the use of ShadedbyShanell products only. Using third-party tools or nails during the session may impact your results and cannot be supported.

⏰ Session Format + Timing

Each session runs for 30 minutes, and includes:

•15–20 minutes of live, step-by-step nail prep and press-on application

•10–15 minutes of personalized Q&A based on your needs

🕒 Late Arrival Policy

We strongly recommend logging in 3–5 minutes early to avoid any tech issues.

If you arrive late, your session will still end at the originally scheduled time.

We do not issue refunds or credits for late arrivals that result in shortened or missed sessions.

📅 Rescheduling + Cancellation Policy

•You may reschedule your session one time, with at least 24 hours’ notice before your scheduled appointment.

•If you choose to cancel your session 24 hours or more in advance, you will receive a ShadedbyShanell store credit or gift card equal to the value of your session. This credit can be used to rebook or shop SBS products.

•No refunds will be issued— ShadedyShanell store credit or gift card only. No exceptions.

•Cancellations made within 24 hours or no-shows will result in the forfeiture of your session and are not eligible for credit, refund, or rescheduling.

•If you choose not to reschedule and want to book again in the future, you must purchase a new session at full (or discounted - adding a SBS nail set to your order) price.

•The first no-shows will result in a loss of booking privileges for future sessions.

💻 Tech + Prep Requirements

•Sessions are hosted on Zoom or Google Meet. A meeting link will be sent via email after booking.

•Please be in a quiet, well-lit space with your camera on and materials ready.

You’ll need:

• Your ShadedbyShanell Press-On Nail Set

• Your SBS Nail Kit (glue, cuticle pusher, buffer, etc.)

• Alcohol wipes or polish remover

• A clean towel and clean, dry hands

👥 Age Requirement

Clients must be 18 years or older to book a session.

If under 18, a parent or legal guardian must book the session and be present during the call. Minimum age is 16.

👤 One-on-One Reminder

Your booking covers one participant only. Please do not invite others to join the session unless previously approved.

💬 Respectful Space Policy

This is a safe, supportive space where you can show up as yourself, ask questions, and learn at your own pace.

We ask that all clients remain respectful and professional throughout the session.

ShadedbyShanell reserves the right to end any session immediately due to disrespectful or inappropriate behavior. We may also cancel or deny future bookings at our discretion in order to protect the integrity of our community and team.

📢 Disclaimer on Results

While we provide expert guidance, results may vary depending on your natural nail condition, daily habits, and post-application care.

Longevity is not guaranteed, and we cannot guarantee results if non-SBS products are used.

🎥 Recording + Feature Opportunity

Sessions may be recorded for customer support, training, or internal quality purposes.

If we’d like to feature your session on our social media or website, we will always ask for your permission first.

If you agree and your session is selected, you’ll receive a ShadedbyShanell gift card as our thank-you!

By booking a session, you acknowledge and agree to all terms outlined above.

We can’t wait to help you perfect your press-on routine and feel confident in every set—the SBS way. 💅🏾