1:1 Virtual Press-On Nail Application Policy

We’re excited to offer exclusive 1:1 virtual sessions to walk you through prepping, applying, and caring for your ShadedbyShanell press-ons. These sessions are hands-on, supportive, and designed to leave you confident and equipped.

Before booking, please review the full policy below:

📌 Booking Details

•Sessions must be booked during the checkout process when purchasing your 1:1 application.

•All sessions are final sale and non-refundable.

•This is a hands-on session—you’ll be expected to apply your press-ons during the session. Please come prepared with clean nails, your SBS Nail Kit, and your chosen SBS press-on set.

•Sessions are designed around the use of ShadedbyShanell products only. Using third-party tools or nails during the session may impact your results and cannot be supported.

⏰ Session Format + Timing

Each session runs for 45-60 minutes, and includes:

•20–30 minutes of live, step-by-step nail prep and press-on application

•15–25 minutes of personalized Q&A based on your needs

🕒 Late Arrival Policy

We strongly recommend logging in 3–5 minutes early to avoid any tech issues.

If you arrive late, your session will still end at the originally scheduled time.

We do not issue refunds or credits for late arrivals that result in shortened or missed sessions.

📅 Rescheduling + Cancellation Policy

•You may reschedule your session one time, with at least 24 hours’ notice before your scheduled appointment.

•If you choose to cancel your session 24 hours or more in advance, you will receive a ShadedbyShanell store credit or gift card equal to the value of your session. This credit can be used to rebook or shop SBS products.

•No refunds will be issued— ShadedbyShanell store credit or gift card only. No exceptions.

•Cancellations made within 24 hours or no-shows will result in the forfeiture of your session and are not eligible for credit, refund, or rescheduling.

•If you choose not to reschedule and want to book again in the future, you must purchase a new session at full (or discounted - adding a SBS nail set to your order) price.

•The first no-show will result in a loss of booking privileges for future sessions.

💻 Tech + Prep Requirements

•Sessions are hosted on Zoom or Google Meet. A meeting link will be sent via email after booking.

•Please be in a quiet, well-lit space with your camera on and materials ready.

You’ll need:

• Your ShadedbyShanell Press-On Nail Set

• Your SBS Nail Kit (glue, cuticle pusher, buffer, etc.)

• Alcohol wipes or polish remover

• A clean towel and clean, dry hands

👥 Age Requirement

Clients must be 18 years or older to book a session.

If under 18, a parent or legal guardian must book the session and be present during the call. Minimum age is 16.

👤 One-on-One Reminder

Your booking covers one participant only. Please do not invite others to join the session unless previously approved.

💬 Respectful Space Policy

This is a safe, supportive space where you can show up as yourself, ask questions, and learn at your own pace.

We ask that all clients remain respectful and professional throughout the session.

ShadedbyShanell reserves the right to end any session immediately due to disrespectful or inappropriate behavior. We may also cancel or deny future bookings at our discretion in order to protect the integrity of our community and team.

📢 Disclaimer on Results

While we provide expert guidance, results may vary depending on your natural nail condition, daily habits, and post-application care.

Longevity is not guaranteed  

🎥 Recording + Feature Opportunity

Sessions may be recorded for customer support, training, or internal quality purposes.

If we’d like to feature your session on our social media or website, we will always ask for your permission first.

If you agree and your session is selected, you’ll receive a ShadedbyShanell gift card as our thank-you!

By booking a session, you acknowledge and agree to all terms outlined above.

We can’t wait to help you perfect your press-on routine and feel confident in every set—the SBS way. 💅🏾